Terms of service
§ 1 General, scope of application of the GTC
1.1 All deliveries and services are provided exclusively on the basis of the following General Terms and Conditions (hereinafter "GTC") in the version valid at the time of the order.
1.2 The contractual partner is strataNEX GmbH, Kammererstraße 41-49, 71636 Ludwigsburg, kontakt@dennismaass.com.
1.3 Customers within the meaning of these Terms and Conditions may be consumers (hereinafter "Customer"). Consumers within the meaning of the Terms and Conditions are natural persons who conclude contracts for a purpose that cannot be attributed primarily to their commercial or professional activity.
§ 2 Conclusion of contract, conclusion of the contract
2.1 The offers and article presentations do not constitute a binding offer. Only your order is a binding offer in accordance with § 145 of the German Civil Code (BGB), which we can accept. After sending the order, we will first send you an order confirmation by e-mail. If we accept your order, you will receive an order confirmation by e-mail within 3 working days of receipt of your order, with which the contract is concluded.
2.2 Once you have found the desired product, you can take a closer look at it without obligation by clicking on the product name or the product image. By clicking on the [Add to shopping cart] button, you can add the item to your shopping cart. You can view the contents of the shopping cart at any time without obligation by clicking on the [Shopping cart] button. You can remove or change the products from the shopping cart by clicking on the [Change] and [Delete] graphics. If you wish to purchase the products in the shopping cart, click on the [Checkout] button on the "Shopping cart" page.
During the rest of the ordering process, you set up a customer account with us for your first purchase and select the shipping and payment method. In the last step, you will receive an overview of your order data under "Order information" and can check all details again and delete or change them under [correct]. You can also correct input errors by navigating backwards in the browser or canceling the order process and starting from the beginning. To complete your purchase, you must accept our General Terms and Conditions and click on the [Buy] button. This will send the order to us.
§ 3 Storage of the contract text
We save your order, the order data entered and the entire text of the contract. We will send you an order receipt and order confirmation with all order data and the entire text of the contract by e-mail.
§ 4 Right of withdrawal for consumers
The following right of withdrawal applies only to consumers in distance selling:
1. revocation instruction
Right of withdrawal
You have the right to withdraw from this contract or parts thereof within thirty days without giving any reason.
The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise the right of withdrawal, you must inform us (strataNEX GmbH, Kammererstraße 41-49, 71636 Ludwigsburg, kontakt@dennismaass.com) of your decision to withdraw from this contract or parts thereof by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. It is not sufficient to merely return the goods received or refuse to accept them.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract or parts thereof, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the means of payment that you used for the original transaction, unless expressly agreed otherwise with you. We reserve the right to refund the combined purchase price only once the goods have reached us and a damage-free return has been established.
You must return or hand over all goods relating to the revocation to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
2 Exclusion and limitation of the right of withdrawal
The right of withdrawal does not apply to the following parts of the contract:
Contract components for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
parts of the contract for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
parts of the contract for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
parts of the contract for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,
contractual components for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,
parts of contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts,
Contractual elements for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, vehicle rental, delivery of food and beverages and the provision of other services in connection with leisure activities, if the contract provides for a specific date or period for the provision,
contractual components for the delivery of digital content by download, the reproduction of which was not otherwise prevented by copy protection as soon as a download was started.
The right of withdrawal is restricted for the following contract components:
Contract components for the delivery of bundled goods, which are offered more favorably than individually due to the bundling, can only be revoked for a respective entire bundle ("bundle").
§ 5 Sample withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us).
To: strataNEX GmbH, Kammererstraße 41-49, 71636 Ludwigsburg, kontakt@dennismaass.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase
the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
(*) Delete as applicable.
§ 6 Prices and shipping costs
6.1 All prices are inclusive of 19% VAT.
6.2 All items offered are shipped by DHL as standard
6.3 If a return label provided by us is used for the return shipment, a service fee of € 0.00 will be charged for the completed return shipment
§ 7 Terms of delivery
7.1 We deliver exclusively within the European Union.
7.2 Unless otherwise stated in the offer, the goods will be delivered within 7 working days within the European Union.
§ 8 Terms of payment
8.1 Payment can be made in advance by credit card (VISA, Mastercard, AMEX), by direct debit, Shop Pay, Apple Pay, Google Play or on Klarna invoice.
8.2 We reserve ownership of the purchased item until the invoice amount has been paid in full.
§ 9 Warranty
If you are a consumer, the warranty is provided in accordance with the statutory provisions.
§ 10 Liability
We shall be liable without limitation for intent and gross negligence and in accordance with the provisions of the Product Liability Act. In cases of slight negligence, we are liable for injury to life, limb and health of persons.
In other cases, we shall only be liable for slight negligence in the event of a breach of material contractual obligations. Material contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner relies. Liability in the event of a breach of such an essential contractual obligation is limited to the damage typical of the contract, the occurrence of which we had to expect at the time of conclusion of the contract on the basis of the circumstances known at that time. This limitation of liability shall also apply in favor of our vicarious agents.
§ 11 Miscellaneous
12.1 The contract language is German.
12.2 The European Commission provides a platform for online dispute resolution (OS). This can be accessed via the following internet address: https://ec.europa.eu/consumers/odr/. We are not willing or obliged to participate in a dispute resolution procedure of the consumer arbitration boards.
12.3 If one or more provisions of these GTC are invalid, the remainder of the contract shall remain valid. If the provisions are invalid, the content of the contract shall be governed by the statutory provisions.
1.1 All deliveries and services are provided exclusively on the basis of the following General Terms and Conditions (hereinafter "GTC") in the version valid at the time of the order.
1.2 The contractual partner is strataNEX GmbH, Kammererstraße 41-49, 71636 Ludwigsburg, kontakt@dennismaass.com.
1.3 Customers within the meaning of these Terms and Conditions may be consumers (hereinafter "Customer"). Consumers within the meaning of the Terms and Conditions are natural persons who conclude contracts for a purpose that cannot be attributed primarily to their commercial or professional activity.
§ 2 Conclusion of contract, conclusion of the contract
2.1 The offers and article presentations do not constitute a binding offer. Only your order is a binding offer in accordance with § 145 of the German Civil Code (BGB), which we can accept. After sending the order, we will first send you an order confirmation by e-mail. If we accept your order, you will receive an order confirmation by e-mail within 3 working days of receipt of your order, with which the contract is concluded.
2.2 Once you have found the desired product, you can take a closer look at it without obligation by clicking on the product name or the product image. By clicking on the [Add to shopping cart] button, you can add the item to your shopping cart. You can view the contents of the shopping cart at any time without obligation by clicking on the [Shopping cart] button. You can remove or change the products from the shopping cart by clicking on the [Change] and [Delete] graphics. If you wish to purchase the products in the shopping cart, click on the [Checkout] button on the "Shopping cart" page.
During the rest of the ordering process, you set up a customer account with us for your first purchase and select the shipping and payment method. In the last step, you will receive an overview of your order data under "Order information" and can check all details again and delete or change them under [correct]. You can also correct input errors by navigating backwards in the browser or canceling the order process and starting from the beginning. To complete your purchase, you must accept our General Terms and Conditions and click on the [Buy] button. This will send the order to us.
§ 3 Storage of the contract text
We save your order, the order data entered and the entire text of the contract. We will send you an order receipt and order confirmation with all order data and the entire text of the contract by e-mail.
§ 4 Right of withdrawal for consumers
The following right of withdrawal applies only to consumers in distance selling:
1. revocation instruction
Right of withdrawal
You have the right to withdraw from this contract or parts thereof within thirty days without giving any reason.
The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise the right of withdrawal, you must inform us (strataNEX GmbH, Kammererstraße 41-49, 71636 Ludwigsburg, kontakt@dennismaass.com) of your decision to withdraw from this contract or parts thereof by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. It is not sufficient to merely return the goods received or refuse to accept them.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract or parts thereof, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the means of payment that you used for the original transaction, unless expressly agreed otherwise with you. We reserve the right to refund the combined purchase price only once the goods have reached us and a damage-free return has been established.
You must return or hand over all goods relating to the revocation to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
2 Exclusion and limitation of the right of withdrawal
The right of withdrawal does not apply to the following parts of the contract:
Contract components for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
parts of the contract for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
parts of the contract for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
parts of the contract for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,
contractual components for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,
parts of contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts,
Contractual elements for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, vehicle rental, delivery of food and beverages and the provision of other services in connection with leisure activities, if the contract provides for a specific date or period for the provision,
contractual components for the delivery of digital content by download, the reproduction of which was not otherwise prevented by copy protection as soon as a download was started.
The right of withdrawal is restricted for the following contract components:
Contract components for the delivery of bundled goods, which are offered more favorably than individually due to the bundling, can only be revoked for a respective entire bundle ("bundle").
§ 5 Sample withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us).
To: strataNEX GmbH, Kammererstraße 41-49, 71636 Ludwigsburg, kontakt@dennismaass.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase
the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
(*) Delete as applicable.
§ 6 Prices and shipping costs
6.1 All prices are inclusive of 19% VAT.
6.2 All items offered are shipped by DHL as standard
6.3 If a return label provided by us is used for the return shipment, a service fee of € 0.00 will be charged for the completed return shipment
§ 7 Terms of delivery
7.1 We deliver exclusively within the European Union.
7.2 Unless otherwise stated in the offer, the goods will be delivered within 7 working days within the European Union.
§ 8 Terms of payment
8.1 Payment can be made in advance by credit card (VISA, Mastercard, AMEX), by direct debit, Shop Pay, Apple Pay, Google Play or on Klarna invoice.
8.2 We reserve ownership of the purchased item until the invoice amount has been paid in full.
§ 9 Warranty
If you are a consumer, the warranty is provided in accordance with the statutory provisions.
§ 10 Liability
We shall be liable without limitation for intent and gross negligence and in accordance with the provisions of the Product Liability Act. In cases of slight negligence, we are liable for injury to life, limb and health of persons.
In other cases, we shall only be liable for slight negligence in the event of a breach of material contractual obligations. Material contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner relies. Liability in the event of a breach of such an essential contractual obligation is limited to the damage typical of the contract, the occurrence of which we had to expect at the time of conclusion of the contract on the basis of the circumstances known at that time. This limitation of liability shall also apply in favor of our vicarious agents.
§ 11 Miscellaneous
12.1 The contract language is German.
12.2 The European Commission provides a platform for online dispute resolution (OS). This can be accessed via the following internet address: https://ec.europa.eu/consumers/odr/. We are not willing or obliged to participate in a dispute resolution procedure of the consumer arbitration boards.
12.3 If one or more provisions of these GTC are invalid, the remainder of the contract shall remain valid. If the provisions are invalid, the content of the contract shall be governed by the statutory provisions.